Frequently Asked Questions
Everything you need to know about your Fora Jewellery experience.
What materials are used in Fora Jewellery pieces?
We use premium materials including 18k gold vermeil, sterling silver, and ethically sourced gemstones to ensure durability and a luxurious finish.
How should I care for my jewellery to prevent tarnishing?
To maintain your shine, avoid contact with perfumes, lotions, and water. Store your pieces in the provided Fora pouch in a cool, dry place.
How long does shipping take?
Standard shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that earrings are non-returnable due to hygiene reasons.
Do you offer a warranty on your products?
Yes, every Fora Jewellery piece comes with a 12-month warranty covering any manufacturing defects from the date of purchase.
Are your diamonds and gemstones ethically sourced?
Absolutely. We strictly adhere to ethical sourcing practices and only work with suppliers who are members of the Responsible Jewellery Council.